Refund policy
If the Watch Base app isn’t for you, you can get your money back. We’d rather have happy customers than your $30.
The fast path: Google Play
Within 48 hours of purchase, you can request an automatic refund through your Google Play order history:
- Open Play Store on your phone.
- Tap your profile picture → Payments & subscriptions → Budget & order history.
- Find the Watch Base purchase, tap it, and choose Refund.
This is the quickest route — Google handles it without us in the loop.
After 48 hours
Google’s self-service window closes after two days, but ours doesn’t. If you’re unhappy with the app within 14 days of purchase, email support@watchbase.store from the Google account you bought with, and we’ll refund you manually.
Things we can’t refund
- Purchases more than 14 days old.
- Purchases made through a different account than the one contacting us (we have no way to verify them).
- Cosmetic preferences once you’ve had the app for weeks — the free faces are there to help you decide before paying.
Just ask
If you’re not sure whether your situation qualifies, write to us anyway. We’re reasonable.